Privacy Policy
How Prime Errands collects, uses and protects your personal information.
Prime Errands and Delivery Ltd (“Prime Errands”, “we”) respects your privacy. This policy explains what personal information we collect, why, and how we protect it, in line with the Nigeria Data Protection Act 2023.
What we collect
- Your name, country, WhatsApp number and email address
- Recipient details you give us: name, delivery address and phone number
- Order details: shopping lists, product specifications, quotes, payments and delivery records
- Messages you send us on WhatsApp, phone or email
How we use it
- To prepare quotes, buy and deliver your orders, and keep you updated
- To confirm payments and keep accurate financial records
- To answer your questions and improve our service
- To tell you about our services, only where you have agreed to hear from us
Photos and videos
We share photos of purchases, receipts and deliveries with you as proof of your order. We only photograph or film recipients with their permission, and we hide addresses, phone numbers and payment details in anything we publish.
Who we share it with
We share recipient details only with the delivery team or logistics partner handling your order. We do not sell your personal information.
How long we keep it
We keep order and payment records for as long as the law requires for business and tax purposes, and other information only as long as we need it.
Your rights
You can ask to see, correct or delete the personal information we hold about you, or withdraw consent to marketing, by emailing admin@primeerrands.com.
Contact
Prime Errands and Delivery Ltd, Lagos, Nigeria. Email admin@primeerrands.com or call +234 907 778 3556.