Terms of Service
The terms that apply when you use Prime Errands for shopping, delivery or China sourcing.
These terms apply when you ask Prime Errands and Delivery Ltd (“Prime Errands”, “we”) to shop, source or deliver on your behalf. By approving a quote, you agree to them.
Our service
We buy goods on your behalf and arrange delivery. We do not sell our own stock. China sourcing covers supplier search, purchasing support and shipping coordination as described in your quote.
Quotes and approval
- Every order is quoted in writing with product cost, service fee, delivery and any other charge listed separately.
- We buy nothing until you approve the quote and payment is confirmed.
- Product prices can change. If the cost will exceed the approved amount, we ask you before spending more.
Substitutions
We do not substitute a different brand, size, colour or model without your approval. If an item is unavailable, we offer alternatives and you decide.
Payment
- Payments are made only to our official company account. We never change payment details through a personal or unverified message.
- If the final cost is lower than the approved amount, we settle the difference as agreed with you.
Delivery
We deliver within Lagos and to other locations only where we have a reliable logistics partner. Delivery times in your quote are estimates. Please give us accurate recipient details.
China sourcing
Supplier lead times, shipping times and import duties vary and can be outside our control. We will explain what we know before you pay.
Cancellations and problems
You can cancel before we buy your items. Once items are bought, cancellation depends on the seller’s return policy. If something is wrong with your order, contact us within 48 hours of delivery and we will work with you to put it right.
Contact
Email admin@primeerrands.com, call or WhatsApp +234 907 778 3556.